Refunds (if applicable)

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
• Late or missing refunds (if applicable)
• If you have not received the refund, first check your bank account.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often a processing time before a refund is posted.
• If you have completed all of the above, and you still have not received your refund, please contact us at www.ourpoultryplace .co.za.
• Sale items (if applicable)
• Refunds on sale items will be to the value that the item was purchased on the sale date.
• Exchanges (if applicable)
• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ourpoultryplace.co.za and send your item to OUR POULTRY PLACE (AGRI PROJECTS SHOP)